The periodic round up:
- Making collaborative work work – Is “social business” necessary for collaboration? No – ALL business is collaborative. But three simple “social” principles can make collaboration in your business BETTER. Simple in principle, that is … execution is the trick. You’ll see what I mean when you read the post!
- Why Connect.me? - My piece on connect.me, a site which tackles the thorny issue of trust on the internet. If you know someone, or something about them, you can vouch for them on that topic. Over time, and multiple vouches, a reputation can be made evident, and trust can be built. My point is that trust is one of three things that needs to be in place before we see the missing 90% of the internet’s potential. The other two? Read on …
- But are they working hard? – A look at the problems managers get themselves into when they concentrate on inputs (hours worked, “busyness”) rather than outputs (actual results); and when they try and attribute team results to individuals … most performance reviews completely ignore that individual achievements in a business context are extremely rare – most, if not all, results are a collective effort.
- Edging toward the fully licensed world – So who owns what on the Internet? Doc Searls looks at why we need to think now about what sort of “ownership” we want for the Internet, before corporations turn it into a shopping strip, and we lose the freedoms that make the Internet valuable. SOPA, PIPA and ACTA are just the tip of the iceberg
- Right versus pragmatic – Note to big media: don’t fight demand; address it. A pragmatic approach to piracy illustrated by men’s bathroom habits …
More about us
The periodic round up:
- What Makes The Most Creative Teams? – Somewhere between “complete strangers” and “have worked closely together for years” is a sweet spot for collaborative innovation; where the overhead of building relationships is done, and the team hasn't settled into groupthink yet.
- Why Love Matters More (And Less) Than You Think – Written around Valentine's Day, this is neither romantic or un-businesslike, but a continuation of Umair's ideas about living a better life, and creating a better economy as we do.
- Google Transit: A Search Giant Remaps Public Transportation – One of Google's un-heralded map applications may be one of its most useful, and becomes more so as more data is made open by transport operators and municipalities. Never used it? Maybe you're driving too much
- Privacy in the Age of Big Data – A balanced discussion on the privacy cost: public benefit trade-offs we make (wittingly or not) with the increase in data collected and aggregated. The data domain under discussion is one (health care) where both privacy concerns and public benefit are magnified … some interesting points made about personal control over data, too.
- Now Every Company Is A Software Company – and the reason is the explosion of data: “Big data can get us to business at the speed of thought … But the reality is that most companies do business at the speed of the weekly meeting.”
Companies in all industries are finding that software and the data it manages are becoming core to their business, rather than a back-office prop.
- Social Business – or whatever happened to Enterprise 2.0? – Possibly the most balanced, nuanced, and comprehensive look at the structure of Enterprise2.0/Social Business I've seen in quite a while. Key point – it won't work too well if you haven't got Enterprise 0 and 1 working as well.
The weekly round up:
- Collaborative Learning for the Digital Age – It’s a longer piece, but an interesting discussion about attention blindness, and how you can use groups to avoid/minimise it. If everyone focuses on the one thing, you miss a lot of other stuff, but if everyone takes a different piece of the jigsaw, and then assembles it, a fuller picture emerges.
There’s also some interesting thinking about assessment that plays out in corporate performance management …
- - Every journey … – The other recent post that highlights the personal nature of enterprise2.0 … for adoption, people have to find a solution to their problem(s), and this doesn’t usually happen according to a project timeline, but one person at a time on a serendipitous scale
- Talking about a world without faces – One of a couple of posts recently seen that go to the heart of a problem with the idea of “social business” or Enterprise2.0: in the end, social networking/media in the enterprise is only effective if people voluntarily adopt. The implication of that, often forgotten, is that some won’t. We have to be realistic, therefore, about what is possible … this post also demonstrates that adoption can only be maximised if we make the “social” part of every body’s “business”.
- Leadership: Vivek Kundra, Uncle Sam’s first CIO – It may sound like the dream job, but the outgoing CIO of the United States found many of the same problems that are familiar to the corporates (albeit with a few extra zeroes appended) – projects over budget and schedule, poorly executed, and old technology. Maybe we shouldn’t feel so bad …
- Your customer won’t take a bullet for you – Loyalty programs don’t really build loyalty in your customers – they’re a bribe or incentive to get them to so something they might not otherwise. The “new” buzzword, gamification, is also a pretty shallow substitute for a product and/or service that kicks ass. If you really want customer loyalty, make their lives better in some meaningful way …