The periodic round up:
- The Paradox of Preparing for Change – Given that we will live through many changes in the course of our life, Hagel posits that the best preparation for those changes is to determine what WON’T change – what are our core values, our purpose or direction, and who are the people most important to us. If those things are solid, we can more readily adapt to other changes.
- Annealing the Tactical Pattern Stack – Interesting look at how we make decisions, and the templates we use to move from ad-hoc decisions to integrated rituals as we deepen our familiarity with a domain of expertise.
- Why You Need To Be Daring Greatly – Not your average “business” post – in fact it might seem a little mushy and “soft” … just check it out anyway, particularly the embedded video. Then think about your own life, and you tell me how “soft” it is to face our fears, and allow ourselves to be vulnerable.
- Welcome to the new reputation economy – A good look at how digital (online) reputation is built, what value there might be in it, and how we might derive that value without giving the crown jewels of trust to ad farms. The issue is twofold: how our reputation is captured and stored, and who controls its use.
- The internet and web are not killing retail, poor service is – Bricks and mortar retailers are making the same mistake as the book and music industries before them – assuming that the competition with online revolves around price. The battlefront is convenience – if you want me to get dressed, travel to your store and walk in, the experience had better be worth it; and the underpaid, inexperienced staff that you treat as an unwelcome cost aren’t going to cut it. When you figure out that they are your competitive advantage over online, maybe they’ll be better valued and trained. And maybe then you’ll be able to compete with online …